Author – Robert Townsend
Title – Up the Organization
Elevator Pitch – 26 topics, one starting with each letter of the alphabet, of problems that occur when a company starts to suck… and how to fix them.
Favorite Quotes –
“Fire the whole advertising department and your old agency.”
“And God created the Organization and gave It dominion over man.” – Genesis 1 30A, Subparagraph VIII
“If you can’t do it excellently, don’t do it all all. Because if it’s not excellent it won’t be profitable or fun, and if you’re not in business for fun or profit, what the hell are you doing here?”
“Promises. Keep them. If asked when you can deliver something, ask for time to think. Build in a margin of safety. Name a date. Then deliver it earlier than you promised.”
My father actually let me borrow this book, and if I am being honest, I was pretty skeptical about this one. I am always leery of books written by CEOs of big business, but after reading this I have to admit that I was wrong. This is an amazing book.
This once again proves the “don’t judge a book by its cover rule” which I more and more seem to be ignoring. This also proves the “just because they are old doesn’t mean that they don’t know what they are talking about rule”. While reading this book, I kept finding myself amazed at how much this guy, a man who ran a huge organization, was trying to run it as much like a start up as he could. There are multiple chapters about trimming the fat and firing unnecessary departments that are fronts for bureaucracy.
Pick this one up. You can find new additions from Amazon. You will enjoy it.