i bought a mac book pro in march of last year. just before i left for spring break the factory battery died. because i was going to be traveling so much i wanted to know where to send it.

when i called apple, they told me that it would take 4-6 weeks to ship. frustrating, but they were replacing the battery for no charge and we proactively fixing the problem.

it took 20 hours. i woke up the next morning to the DHL delivery service leaving it on my doorstep.

that is fast.